to keep my old email address live I have to log in using dial up at least once every 3 months. Or you can click on the email, click the drop-down arrow next to More and choose Mark as spam to move the email to your spam folder. BTinternet.com email address not working, BT mail servers not working, Can’t send or receive emails in BTinternet account – These are some of the queries that create trouble for BT email clients while working with it. Sarah Kidner has 20 years’ experience writing about technology, and health – including being editor of Which? If you close your BT email, on your broadband end date: You or any of the users linked to your account can link your email address to another BT Broadband account or delete it at any time. If you have BT email and you cancel your broadband with us, you can: Close your BT email. At the bottom, make sure My server requires authentication is unticked ; Click Apply and move to the next step. They just get fed up with all this and make the decision to migrate BTinternet to Gmail account. Can I keep my BT email address? Now my BT email address has been my main email address for 20 years or more, so has accrued a shed load of emails. What happens when you switch to Basic email? After this, all of your BT Mail accounts will be permanently deleted and you won’t be able to access any of the personal data or information in your account. My business broadband is paid for by the company I work for, if my company were to stop paying for business broadband can I keep my @btconnect.com email address using a BT or another residential broadband service? After that, Virgin Media will clear out your emails, delete all data associated with your account and shut it down. You'll now be able to send email with the address supplied by … authorised and regulated by the Financial Conduct Authority (firm Always consider your own circumstances when you compare products so you get what's right for you. Unless we've said otherwise, products are in no particular order. We show offers we can track - that's not every product on the market...yet. Now click the Advanced tab and make sure the settings match the ones you see below: Click OK to finish. Read our article to find out more about managing unwanted emails: How to deal with spam in BT Email > product provider, We cannot provide you with personal advice or recommendations, ADSL broadband: Compare deals and providers, The cheapest way to watch the Premier League 2020/21 season, How to switch broadband providers with ease, How to cancel your Virgin Media broadband. that aims to provide you with the tools you need to make better Ofcom is writing to broadband companies to ask why some people are having to pay to keep old email addresses. Follow the easy steps in our guide. Mail but with Sky branding. VAT number: 259751759. 1. When you make major financial decisions, consider getting independent financial advice. You have to sign up to the BT Premium Mail service which will set you back a hefty £7.50 a month. I want to make the gmail account my primary account and move all my old emails into there. If you've switched broadband from BT to another company, you'll be able to keep your BT email address, but there is a catch – after 60 days you will have to subscribe to BT Premium Mail, and that is going to cost you money every month. Customers with BT broadband get their email included at no additional cost, with the ability to create up to 10 email addresses for use by family or friends. After this, all of your BT Mail accounts will be permanently deleted and you won’t be able to access any of the personal data or information in your account. I understand that I will have to pay a monthly fee, by direct debit. When you switch from BT broadband, BT will keep your BT Mail account live for 60 days. I also have a gmail account that I use occasionally. Optional, only if you want us to follow up with you. While we are independent, we may receive compensation from If you want to make sure your address stays live you can sign up to BT Premium Mail for £5 a month. For 60 days after you leave BT Broadband you can choose to upgrade to Premium email. I understand that if I switch to another broadband provider I can keep my email address active by requesting a 'mail only' account prior to migration. Good news - you can keep your BT (www.bt.com) email address when you cancel BT broadband. These users will also have the option to upgrade to Premium email via. What happens when you switch to Premium email? combine with my domestic calls/rental in one package) AND keep my @btconnect.com email address? Keep your email but with more basic features by getting Basic email, which is free, Keep your email with the same features by getting Premium email, which costs £7.50 a month, Keep your email with the same features, by linking it to a friend or family member's BT Broadband, which is free, You or any of the users linked to your account can, You’ll have 60 days to upgrade to Premium email via My BT. when I cancelled my BT BB they automatically changed it to a PAYG dial up account. Data Protection ICO registration number: finder.com is an independent comparison platform and information service You don’t need to be tied to any broadband provider with your email account. Should you leave TalkTalk, you can subscribe to TalkTalk Mail Plus and keep your email address for £5 per month or £50 per year. That means changing email address can be a hassle. If you switch to Premium, on your broadband end date: What happens to my email address when my BT Broadband service stops? You can also redirect your emails from your old broadband address to a different address, and transfer across your email contacts. Mail, which the company claims means you have an “email for life”. I've had the same btconnect email now for the best part of 10 years and it would be a real pain to switch! Can I keep my BT Mail address? Switching is relatively simple and BT will automatically move your accounts across for you. Move an email address (mailbox) If I take a broadband package from BT, can I link my existing BT email address … Looking to cancel your Virgin Media broadband or switch providers? That means if you switch from Sky you’ll be able to keep your email address, and with it all the messages and data you’ve stored in your account. At the weekends you’ll find her running the South Downs with a springer spaniel called Squeaky. You could make the switch to a free webmail account. our site. I've been with BT for years but decided to bin them off. Find out how you can do it here. You or any of the users linked to your account can link your email address to another BT Broadband account at any time. We But you won't be able to create any more email addresses on your account unless you delete some first. Otherwise, you’ll see your functionality reduce 30 days after you leave, and after 5 months TalkTalk will delete it. We are a credit broker and not a lender and Could this … My Email addresses are as follows: (items removed as this is a public forum) Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. It’s also worth bearing in mind that the storage capacity for each may vary, although some will allow you to pay a monthly subscription to increase storage. Sky Our email service includes the optional, Standard email that comes with broadband from BT, and the standalone, paid-for Premium email. Simply transfer your address to their account and you can keep using it for free! While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. We may receive compensation from our partners for placement of their products or services. BT: You can keep your BT email address if you're willing to pay. Please appreciate that there may be other options available to you than the products, providers or services covered by our service. Ofcom isn’t happy.. product or commit to any plan. offer credit facilities from a panel of lenders. Long story short. If it’s not possible to keep your phone number, we’ll let you know. If you know someone else with BT Broadband, they're eligible to have up to 10 email addresses. accurate but you should confirm any information with the product or reference number: 786446). If you switch from Plusnet to another provider you can take your email account with you. No matter how hard I try, I can't get it set up on my laptop or phone. If you want to keep your current phone number, choose ‘Yes, keep my current number’ when you confirm your broadband order, and we’ll do our best to have it transferred over. During this time customers may wish to sign up for BT Mail Premium, a paid email service, to keep both the BT email addresses and emails connected with their old account. During this period, you do have the option to switch to BT Premium Mail. We'll allow the move even if it means the gaining account has more than the 11 email addresses allowed.

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